Outreach Program Support Supervisor
JOB TITLE: Outreach Program Support Supervisor
STATUS: Full time
REPORTS TO: Outreach Program Manager Secondary
POSITION SUMMARY:
The Outreach Program Support Supervisor performs a broad range of duties that support the operations of the Outreach Program of MiraVia, Inc. Under the primary direction of the Outreach Program Manager, this position will work 40 hours per week, Monday – Friday, 7:00am – 3:00pm. This position will perform various program responsibilities including management of material donations, maintaining Outreach facility, assisting Program Manager with client events and distributing donations to clients.
PRINCIPAL ACCOUNTABILITIES:
Supports Outreach Program services and facility.
- Receives material donations from donors in a pleasant and courteous manner.
- Greet visitors, clients, vendors and community members in a pleasant and courteous manner.
- Manages inventory of donations.
- Keeps client boutique and all donation storage areas stocked and organized.
- Works with Program Manager to assist with group session activities including: preparation and set-up, donation disbursements, instructional activities and faith enrichment.
- Updates / tracks waiting list of client needs for larger donated items such as cribs, car seats, strollers, etc. Contacts clients and manages distribution of items.
- Maintains office supplies.
- Work with and sometimes supervise volunteers and community partners in pleasant and courteous manner.
- Maintain Outreach Center including tidiness, coordinating maintenance/repairs, and inspections, etc.
- Assists with clerical and office duties.
- Other duties as assigned.
EDUCATION AND/OR EXPERIENCE:
A minimum of a High School Degree or GED. 3 years experience in community service work or related field preferred.
KNOWLEDGE:
Must be fluent in Microsoft Office including Word, Excel and Outlook. Must understand how to work with emotionally vulnerable clients. Must have or obtain sufficient knowledge on pregnancy and parenting related topics. Must have or obtain sufficient knowledge of Catholic teachings, especially natural family planning, Theology of the Body, and human dignity.
SKILLS:
Strong interpersonal, communication and presentation skills. Highly organized with efficient work habits and time management. Must be able to multitask and prioritize. Able to adapt to changing circumstances. Excels at projecting professional demeanor and maintaining positive working relationships. Safe driving record required. Must be fluent in English, some conversational skills in Spanish a plus.
SUPERVISORY RESPONSIBILITIES:
No direct reports.
EQUIPMENT TO BE USED:
Must be able to drive a vehicle. Also able to operate computer and other office machines such as printer, telephone, etc.
TYPICAL PHYSICAL DEMANDS:
Requires driving, sitting, standing, bending and reaching. Requires repetitive lifting up to 50 pounds. Operate standard office machines such as computers, telephone, and other office equipment. Requires normal range of hearing and vision.
TYPICAL MENTAL DEMANDS:
Must be able to communicate well and provide verbal feedback in a professional manner. Must be able to resolve problems, handle conflict, and make sound judgments.
WORKING CONDITIONS:
Occasionally called upon to work odd schedules.